Privacy Policy

We collect the information you provide through our contact form: your name, email address, and the content of your message, including any project details or attachments you choose to send. When you describe a web development, web application, or digital product idea, that description forms part of the message we receive.

We also collect basic technical data such as browser type and pages visited, through standard server logs and cookies. Server logs record requests to the site so we can keep it available and spot faults. Cookies help the site remember simple preferences and tell us which pages are opened most often.

We do not collect payment information through this website. There is no checkout, no billing form, and no card field anywhere on techsolutionsge.digital. We do not operate user accounts on this site, so there is no login, profile, or password for you to manage here.

If you email us directly instead of using the form, we receive the same kind of information: your address, your message, and anything you attach. The same rules in this policy apply to that correspondence.

We use contact information to respond to your enquiry and to communicate about a potential or active project. If you ask about web development, a web application, or a digital product, we use your message to prepare an answer, ask clarifying questions, and keep track of what was agreed.

We use technical data to keep the site working and to understand which pages are used. That tells us whether people reach the service pages they were looking for, and whether anything on the site is broken or slow to load.

We do not sell personal data. We do not use enquiry details for advertising purposes, and we do not add enquirers to marketing lists without a separate, explicit opt-in. If you ask a question and we answer it, that exchange is not used to send you promotions.

Where a project moves forward, we may keep notes about requirements, decisions, and deadlines so the work can continue without asking you the same questions twice.

We keep enquiry correspondence for as long as needed to handle your request and any resulting project relationship, plus a reasonable period afterward for record-keeping. That period covers things like confirming what was agreed, answering a later question about the same project, or meeting an accounting or legal obligation.

When data is no longer needed, we delete it. Technical logs and analytics records are kept for a shorter window than project correspondence, because they are only useful while they are recent. If you ask us to delete your correspondence earlier, we will do so unless we are required to keep it.

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or alteration. That includes limiting who can read enquiry mail, keeping the site and its dependencies current, and using access controls on the systems that store correspondence.

No method of transmission or storage is entirely secure, and we cannot promise absolute security. If you are unsure whether a message contains something sensitive, send a short note first and we will agree on how to share the rest.

We may update this policy to reflect changes in our practices or legal requirements. The current version is always published on this page, and it replaces any earlier version.

Material changes will be reflected here rather than communicated individually. If a change affects how we use data you already sent us, the updated text will say so, and you can contact us if you want your earlier correspondence removed.