Delivery run sheet
Six stages, each closed with something you can review
How We Deliver Web Projects
Discovery, requirements, design, build, testing, and launch. Here is what happens at each stage, what we hand you at the end of it, and what we need from you along the way.
Process
What working together looks like
Every project we take on runs through the same six stages, in the same order. The sequence is not ceremony: each stage ends with a document, a screen, or a working environment you can open and judge before the next one starts. That is how scope stays honest and how you always know what you are paying for at any given week.
The stages below cover a typical web application or digital product build. Smaller marketing sites move faster through design and build, larger platforms spend more time in requirements and testing, and integrations with systems you already run can add a review loop of their own. Nothing here is hidden from you, and nothing is agreed verbally.
Discovery
Discovery is where we work out what the project is actually for. We ask about the problem, the users, the constraints, and how success will be measured. For Singapore clients working with regional teams, we also map who approves what, so a sign-off does not stall in a time zone nobody planned for.
The output is a scope document: features ranked by necessity, systems to integrate with, and a rough delivery sequence. Nothing gets built until this is agreed, because ambiguity here becomes change requests later.
Bring whatever you already have. A rough sketch, a competitor you keep coming back to, a spreadsheet that runs the business today, a list of complaints from your support inbox. Material like that sharpens the scope faster than any questionnaire, and it usually surfaces one requirement nobody had written down.
What you get at the end of Discovery
- A scope document you can circulate internally
- A ranked feature list, marked must-have or later
- The systems we need to connect to
- A first delivery sequence with rough dates
Requirements
Requirements turn the scope into specifics. What data does the system hold? Who can see it, and who can change it? What are the workflows, and what happens at each decision point? We write this down so there is one version of the truth that everybody works from.
This is also where we surface conflicts. Two departments wanting different approval flows is normal. Resolving it on paper costs a meeting; resolving it mid-build costs a sprint. We would rather spend the meeting.
Requirements is the stage that decides how expensive the rest of the project is. It is also the stage where an in-house analyst or operations lead can contribute most directly, because they know the edge cases the rest of the business has stopped noticing.
Questions we answer in writing
What the system stores
The records, fields, and files the platform holds, and which of them are sensitive.
Who can see and change it
Roles, permissions, and the difference between editing a record and approving it.
What happens at each decision point
Approvals, rejections, rework loops, and who gets notified when something moves.
What connects to what
Existing systems, payment providers, and anything that must stay in sync.
Design
Design moves from structure to appearance: information architecture first, then interaction design, then visual design. You review clickable screens rather than static mockups where possible, so you can feel how the flow works before anyone writes production code.
Structure
Where each screen sits, how a visitor reaches it, and what sits one tap away. Getting this wrong is expensive later, so it comes first.
Interaction
Forms, filters, tables, and the small states people actually hit: empty, loading, error, and no permission. This is where most support tickets are prevented.
Visual
Type, colour, spacing, and a component set you can extend without us. Delivered as a design system your own team can keep using.
We keep review cycles short and specific. Feedback like "make it cleaner" is hard to act on. Feedback like "this table needs sorting by date" is actionable, and we will ask for it in those terms. Each round carries a written list of what changed since the last one, so nobody has to reconstruct the conversation from memory.
If your team already has brand guidelines or a component library, we work inside them rather than starting a parallel look. If you do not, design produces the pattern library the build stage will follow.
Build
Build runs in iterations, and you get access to a working environment during development. You can click through real software rather than waiting months for a reveal. That shortens the distance between what you asked for and what you get.
We commit code regularly and keep a staging environment current. If you have an in-house technical contact, they can review progress directly instead of relying on our summaries, and they can raise a concern while it is still a small change.
Work is ordered so the riskiest part of the system gets built and reviewed early. If an integration turns out to behave differently than the documentation suggests, you hear about it in week two rather than the week before launch.
Testing and quality assurance
Testing covers the workflows that matter: sign-up, login, the main task, and the error cases nobody enjoys thinking about. We check across current browser versions and screen sizes, because a portal that breaks on mobile becomes a support burden for your own team.
Where the project warrants it, we also test with real users before launch. Problems found in testing are cheap. Problems found by your customers are not.
Launch
Launch is planned, not improvised. We agree the release window, migrate data if needed, and stay close during the first days while real usage surfaces real issues. A rollback plan exists before we need it, not after.
After launch, the support terms agreed earlier take over. We document what was built, hand over access and code, and remain available for fixes and small changes.
Release window agreed in advance
A date and time that suits your support team, not ours.
Data migration handled and verified
Records moved across, spot-checked, and counted before the switch.
A rollback plan that exists beforehand
If something goes wrong on day one, we know exactly how to step back.
Access and code handed over
Documented and transferred, so you are not dependent on us to keep running.
How we communicate
You get a named contact, regular checkpoints, and written scope. Decisions are recorded so they survive staff changes on either side. We do not rely on verbal agreements about what was promised, because nobody remembers the same conversation six weeks later.
For teams across time zones, written updates matter more, not less. We keep them short and specific: what moved, what is blocked, and what we need from you. If a decision is waiting on someone, it gets named rather than left as a general note.
Every checkpoint covers
What we need from you
A decision-maker who can approve scope and design without three rounds of internal escalation. Access to any existing systems we need to integrate with. And honest feedback during reviews, because late surprises cost more than direct ones.
Projects move at the speed of decisions. Technical work is rarely the bottleneck; unresolved questions are.
One approver with real authority
Someone who can sign off scope and design without escalating further, so a review does not turn into a fortnight of internal meetings.
Access to the systems we connect to
Test credentials or a sandbox for anything the project needs to talk to, provided through a secure channel rather than pasted into chat.
Direct feedback during reviews
If a screen feels wrong, say so while it is still a screen. Changing a design takes an afternoon; changing built software takes a sprint.
A named contact on your side
One person we can ask when a question needs your business context, rather than a shared inbox nobody owns.
Common questions about the process
How long does a typical project take from discovery to launch?
It depends on how much has to be defined and how many systems the project connects to. A focused marketing site with a small content set moves through design and build quickly. A web application with roles, approvals, and an integration into a system you already run spends longer in requirements and testing. We give you a sequence with rough dates at the end of discovery, then tighten it once requirements are written.
Can we change the scope once the build has started?
Yes, and it is normal. The point of writing requirements down is that a change is visible as a change rather than quietly absorbed into the schedule. We estimate it, show you what it displaces, and you decide whether it enters the current iteration or waits for the next one.
Who owns the code and the design files at the end?
You do. At launch we hand over repository access, documentation of what was built, and the design files behind it. Support terms agreed earlier continue to apply for fixes and small changes, but nothing about the running product depends on us holding the keys.
Do you work with teams outside Singapore?
Yes. Most of our clients are based in Singapore and several of them run teams across the region. Working across time zones mostly means being disciplined about written updates and naming who a question is waiting on, which is how we run projects regardless of distance.
What happens if something goes wrong right after launch?
We stay close during the first days of real usage, and the rollback plan was written before launch rather than improvised after it. If a problem appears, you have a named contact, a way back to the previous state, and a clear record of what changed.
Start with a discovery call
Tell us what you are trying to build and what is in the way. We will tell you which stage you are actually at, what the next review would cover, and whether we are the right studio for it. If we are not, we will say so.
Where to go next
Ask about timelines
Send us the rough shape of the project and we will describe the sequence and where the long poles usually sit.
See our services
Web development, web application engineering, and digital product creation, with what each one covers.
UI/UX and design systems
How the design stage produces a component set your team can keep extending after launch.
About TECHSOLUTIONS LTD
Who we are, how we work with teams across the region, and where we are based.